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Privacy Policy & Health Information Confidentiality
At Balanced Bite Collective, your privacy, trust, and well-being are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you participate in our nutrition coaching services, consultations, and other business offerings.
1. Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name, email address, phone number, and contact information.
- Nutrition goals, food preferences, dietary habits, and lifestyle information.
- Health-related information you choose to share that is relevant to your coaching goals.
- Payment and billing information.
- Information submitted through intake forms, consultations, questionnaires, or communications.
We aim to collect only the information reasonably necessary to provide our services.
2. How We Use Your Information
Your information may be used to:
- Provide personalized nutrition coaching and educational support.
- Prepare coaching plans and track progress toward your goals.
- Schedule appointments and communicate with you.
- Process payments and manage client accounts.
- Improve our services and respond to questions.
- Meet applicable legal, regulatory, and business obligations.
We will not sell your personal health information to third parties.
3. Confidentiality and Health Information
Balanced Bite Collective respects the confidential nature of information shared during coaching sessions. We take reasonable steps to protect your personal and health-related information from unauthorized access, disclosure, alteration, or misuse.
We do not disclose confidential client information except as authorized by you, as necessary to provide requested services, or otherwise permitted or required by applicable law.
HIPAA Notice: If Balanced Bite Collective is subject to the Health Insurance Portability and Accountability Act (HIPAA), we will handle protected health information in accordance with applicable HIPAA requirements. This policy alone does not establish HIPAA compliance or replace a legally required HIPAA Notice of Privacy Practices.
4. Sharing of Information
We may share limited information with trusted service providers when necessary to operate our business, such as appointment scheduling platforms, payment processors, website providers, or secure communication services.
Where required by law, we will use appropriate contractual safeguards and obtain any necessary authorizations before sharing protected information.
We may also disclose information when required by law or when otherwise legally permitted.
5. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards designed to protect client information. These measures may include access restrictions, secure account credentials, and reputable service providers.
No method of electronic storage or transmission is completely secure. We retain personal information only as long as reasonably necessary for the purposes described in this policy or as required by applicable law.
6. Your Privacy Rights
Depending on applicable law and the nature of our services, you may have the right to:
- Request access to certain personal information we maintain about you.
- Request corrections to inaccurate information.
- Ask questions about how your information is used or shared.
- Withdraw consent for certain uses of your information, where permitted.
- Request deletion of information when legally permitted.
If HIPAA applies to our services, additional rights may apply to your protected health information, including specific rights to access and request amendments to your records.
7. Website, Forms, and Electronic Communications
Information submitted through our website, online intake forms, email, or messaging platforms may be subject to the privacy and security practices of those services.
Please avoid sending highly sensitive health information through ordinary email, social media direct messages, or other channels that may not be secure. We encourage clients to use designated secure communication methods when available.
8. Children’s Privacy
Our services are intended for individuals who meet the applicable age and consent requirements for our coaching services. For clients under the age of majority, we will follow applicable laws concerning parental or guardian consent and the handling of minors’ information.
9. Updates To This Policy
We may update this Privacy Policy periodically to reflect changes in our services, business practices, or legal requirements. The updated version will be made available with a revised effective date.
10. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
Email: court.s@balanced-bite-collective.com
Website: https://www.balanced-bite-collective.com/
We appreciate the trust you place in Balanced Bite Collective and are committed to treating your personal information with care, respect, and confidentiality.
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